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Privacy Statement

Additional Informations:

The controller defined by the General Data Protection Regulation ("GDPR") is:
Daimler Buses GmbH ("We")
HPC R503
Fasanenweg 10
70771 Leinfelden-Echterdingen
Germany
E-Mail: dataprivacy-bus@daimlertruck.com
Privacy Officer:
Daimler Truck AG
Chief Data Privacy Officer
HPC DTF2B
70745 Leinfelden-Echterdingen
Germany
E-Mail: dataprivacy-bus@daimlertruck.com
  1. Data Privacy
    2. We appreciate you visiting our website and thank you for your interest in our company. The advancing technologization of our everyday lives opens up unimagined possibilities for us today. This brings with it a high level of responsibility on the part of the companies to which we make our personal data available. Daimler Truck AG is fully aware of this responsibility and the protection of your privacy when using our websites is of particular concern to us. In our privacy statement, we inform you how we collect and process your personal data, for what purpose, on what legal basis this is done and how long we store the data. We also inform you about your rights and claims and how you can assert them.
  2. Purpose
    1. Provision of website

      We collect and process the personal data of our website visitors only insofar as this is necessary to provide a functional website and our content. In addition, we use the data to optimize the website and to protect our IT-systems.

    2. Contacting us

      If you provide us with further personal data, e.g. in the context of a chat, a contact form or by phone? telephone communication, we use this data for the purposes of customer communication and administration to the extent necessary in each case.

    3. Contract initiation or fulfilment

      If you provide us with further personal data (e.g. for the execution of a contract and/or contract initiation), we use your data for the purposes of handling and billing any business transactions.

  3. Collecting and processing your personal data
    1. There is no obligation to provide your personal data when you visit our website. However, it is possible that certain contents of our website depend on the provision of personal data. If you do not wish to provide personal data in these cases, this may result in content not being displayed or only being displayed to a limited extent.
    2. Bereitstellung Webseite

      b. Provision website Temporary storage of the IP address by the system is necessary to enable delivery of the website to the visitor's computer. For this purpose, the anonymized IP address of the visitor must remain stored for the duration of the session. It is stored in log files to ensure the functionality of the website. Each time you visit our website, our system automatically collects and stores information that your browser transmits to us in log files. The following data is collected:

      • the browser and operating system used and their settings,
      • the date and time of the visit,
      • the access status (e.g. whether you were able to access a website or received an error message),
      • the use of website functions,
      • the search terms you may have entered,
      • the frequency with which you visit individual websites,
      • the name of the retrieved files,
      • the amount of data transferred,
      • the website from which you accessed our websites and the website you visit from our websites, whether by clicking on links on our websites or entering a domain directly in the input field of the same tab (or window) of your browser in which you accessed our websites,
      • for security reasons, in particular, to prevent and detect attacks on our websites or attempts at fraud, we store your IP address and the name of your Internet service provider for seven days.
    3. Contacting us

      Personal data is collected when you contact us. The data collected in the case of a contact form or chat can be found in the respective form. This data is stored and used exclusively for the purpose of responding to your request or for communication and the associated technical administration.

      In addition, we also process additional data as part of our business relationship with you. This includes, in particular:

      • Data from postal and telephone communication.
    4. Contract initiation or fulfilment

      We first collect, process and use the data that you provide to us as part of our business relationship (in particular for the execution of orders within our online shop, etc.). This includes in particular the following data:

      • Master data of the contractual partner and/or its contact person, in particular name;
      • Contact details of the contractual partner or its contact person, in particular current address, telephone numbers and e-mail addresses;
      • Contract data such as delivery, order and confirmation date, order and customer account number;
      • for export transactions, the data from the commercial register extract and the VAT identification number;
      • possibly bank details, such as IBAN and BIC.
    5. Further possible uses

      Further personal data may be processed in particular in the following cases:

      • customer-satisfaction surveys,
      • Raffles titions,
      • register on our website.
      The data collected in the case of a contact form or chat can be seen from the respective form.
      This data will only be processed in the event of consent or in accordance with applicable legal provisions (see section 5).
  4. Transfer of personal data to third parties; social plug-ins; use of service providers
    5. If we use so-called “social plug-ins” of social networks such as Facebook and Twitter on our websites, we integrate them as follows:
    When you visit our websites, the social plug-ins are deactivated by default, i.e. no personal data of any kind is transferred to the operators of these (social) networks. If you would like to use one of the networks, click on the respective social plug-in to activate it and thereby confirm your consent to communication with these networks. The buttons then become active and establish the connection. If you have a user account with the network and are logged in there at the time the social plug-in is activated, the network can assign your visit to our websites to your user account. If you would like to avoid this, please log out of the network before activating the social plug-in. A social network cannot assign a visit to other Daimler Truck websites until you have activated a social plug-in there as well. If you activate a social plug-in, the network transfers the content that becomes available directly to your browser, which integrates it into our websites. In this situation, data transfers can also take place that are initiated and controlled by the respective social network. Your connection to a social network, the data transfers that take place between the network and your system, and your interactions on this platform are governed exclusively by the data privacy? protection provisions of the respective network.
    The social plug-in remains active until you deactivate it or delete your cookies (see Section 5.d).

    If you click on the link to an offer or activate a social plug-in, personal data may reach providers in countries outside the European Economic Area that, from the point of view of the European Union ("EU"), do not guarantee an “adequate level of protection” for the processing of personal data according to EU standards. Please keep this in mind before you click on a link or activate a social plug-in and thereby may trigger a transfer of your data.

    We use qualified service providers (including IT service providers, marketing agencies) for operating, improving and protecting our websites. We only transfer personal data to them if this is necessary for the provision and use of the websites and their functionalities, for the pursuit of legitimate interests, for the fulfilment of legal obligations or if you have consented to this. List of service providers thus receiving personal data: WIBU-SYSTEMS AG, Claranet GmbH.
  5. Legal basis for processing
    1. Provision website

      The legal basis for the temporary storage of data in the log files is Art. 6 Para. 1 sentence 1 letter b GDPR. In this respect, we fulfil the existing contract with the user – also in the case of free offers – for the use of the website.

      We also process the data to pursue our legitimate interests in accordance with Art. 6 Para. 1 sentence 1 letter f GDPR, in order to be able to provide you with the website technically. Our legitimate interest is to be able to provide you with an attractive, technically functioning, user-friendly and secure website.

    2. Contacting us

      The legal basis for the processing of the data is our legitimate interest in responding to your request pursuant to Art. 6 Para. 1 sentence 1 letter f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 Para. 1 sentence 1 letter b GDPR.

    3. Contract initiation or fulfilment

      For the processing of personal data for the purposes of initiating or fulfilling a contract with you, Art. 6 Para. 1 sentence 1 letter b GDPR is the legal basis.

      Insofar as the processing of your personal data is necessary for the fulfilment of our legal obligations (e.g. for the retention of data), we are authorised to do so in accordance with Art. 6 Para. 1 sentence 1 letter c GDPR.

    4. Newsletter registration (see section 8)

      For the processing of personal data for subscribing to our newsletter, by activating the confirmation link you give your consent to the use of your personal data in accordance with Art. 6 Para. 1 sentence 1 letter a GDPR.

    5. Further possible uses

      We process personal data for the purposes of pursuing our legitimate interests as well as the legitimate interests of third parties in accordance with Art. 6 Para. 1 sentence 1 letter f GDPR for the following processing operations in particular:

      • maintaining the functionality of our IT systems,
      • the (direct) marketing of our own and third-party products and services (insofar as this does not take place with your consent),
      • the legally required documentation of business contacts.
    We also process your personal data in order to be able to provide you with our website technically. Our legitimate interest is to be able to provide you with an attractive, technically functional, user-friendly and secure website/product.
    Within the scope of the respectively required balancing of interests, we take into account in particular the type of personal data, the purpose of processing, the processing circumstances and your interest in the confidentiality of your personal data.
  6. Deletion of your personal data
    7. Your personal data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.
    1. Provision website

      In the case of collection of your data for the provision of our website, data is deleted when the respective session has ended. If the data is saved in log files, after seven days at the latest.

    2. Contacting us

      Your data is deleted after your request has been processed. This is the case if it can be seen from the circumstances that the matter in question has been finally clarified and if no statutory retention obligations continue to apply.

    3. Contract initiation or fulfilment

      We process and store your personal data only for as long as we need it to fulfil contractual or legal obligations, generally between 6 and 10 years (in accordance with the german commercial code “HGB” and the german tax code \“AO\”).

    4. Declaration of consent

      You can revoke your consent to the processing of personal data at any time, free of charge and with future effect. Please note that the revocation will only take effect for the future. Processing that took place before the revocation is not affected. Withdrawal of your consent may result in us no longer being able to provide our services in whole or in part without processing this data and therefore having to terminate the existing contract.

    5. Further possible uses

      Processing takes place via the previously mentioned storage, data is only stored to the extent required by the laws, regulations or other legal provisions to which we are subject in the EU or by legal provisions in third countries, if there is an appropriate level of data protection. If deletion is not possible in individual cases, the corresponding personal data will be marked with the aim of restricting further processing.

  7. Data subject rights
    1. As a data subject, you have the right to access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and data portability (Art. 20 GDPR).
    2. If you have consented to the processing of your personal data by us, you have the right to withdraw your consent at any time without giving reasons. The lawfulness of the processing of your personal data up to the point of revocation remains unaffected by the revocation. Further processing of this data on the basis of a different legal basis and for the purposes based thereon also remains unaffected.
    3. Right to object
      You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you that is processed on the basis of Art. 6 Para. 1 sentence 1 letter f GDPR (data processing on the basis of legitimate interests). If you file an objection, we will only continue to process your personal data if we can prove compelling legitimate reasons that outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims. Insofar as we process your personal data for the purposes of direct marketing in order to pursue legitimate interests on the basis of a balance of interests, you have the right to object to this at any time without giving reasons.
    4. You can exercise your rights at the following contact address: dataprivacy-bus@daimlertruck.com.
    5. If you are of the opinion that the processing of your personal data infringes data protection law, you have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR).

    The competent supervisory authority is the Landesbeauftragte für den Datenschutz und die Informationsfreiheit in Baden-Württemberg.
  8. Newsletter
    9. If you subscribe to our e-mail newsletter, we will send you regular e-mail information about our offers. Only your e-mail address is required for sending the newsletter. The provision of further data is voluntary and will be used to be able to contact you personally. We use the so-called double opt-in process to send the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed that you consent to receiving newsletters. You will then receive a confirmation e-mail asking you to confirm by clicking on the link that you wish to receive our newsletter by e-mail in the future.
    The data collected by us when registering for the newsletter will be used exclusively for the purposes of advertising by means of the email newsletter.
    You can unsubscribe from the newsletter at any time and without stating reasons using the unsubscribe link provided within the newsletter.
    Once you have unsubscribed, your e-mail address will be deleted from our newsletter mailing list immediately, unless you have expressly consented to the further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this privacy statement.
  9. Transfer to third countries
    10. For the maintenance and support of IT systems, we also transfer data to service providers outside the European Economic Area (EEA) or grant them access. Since countries outside the EEA generally do not have an EU level of data protection, we contractually ensure that measures are taken by the service providers to ensure a level of data protection corresponding to the level of data protection in the EU/EEA. For more information on this please use the contact details provided. The companies of the Daimler Truck Group are also bound by the strict data protection regulations of the Daimler Truck AG.
    In the following countries (link to list), from the point of view of the EU, there is an adequate level of protection for the processing of personal data corresponding to EU standards (so-called adequacy decision). With recipients in other countries, we agree on the application of EU standard contractual clauses, binding corporate regulations or the Swiss-U.S. Privacy Shield in order to create an “appropriate level of protection” in accordance with the legal requirements.
  10. Cookies
    11. This website doesn’t use cookies.
Last update: July 2024
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